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Custom Home Builders vs Volume Builders: Who Wins?

Custom Home Builders vs Volume Builders: Who Wins?

The process of building a new home can be costly, requiring a lot of research and patience. Hundreds of questions may come to mind such as, should I hire a custom home builder or a volume builder? Understanding the difference between a custom home builder and a volume builder will help you make an informed and calculated decision.

Read on to learn more about what makes a good custom home builder and how they compare with volume builders.

Custom Home Builders

Custom home builders in Melbourne, as the name suggests, offer you the option to build a custom home to your own vision. There are many reasons to build a custom home, but one of the best reasons is that there are no predetermined decisions in your construction process.

When you work with a custom home builder, you work with an entire team of skilled professionals. They are committed to building your home to the highest standards and make sure that each step of the design process lines up with your needs.

For example, you may need to specify a strict budget requirement to your builder. They will take this into account and create an approach that achieves your goals within that price range.

Volume Builders

Volume builders give you defined options to choose from. This can be restricting as they usually don’t give you the opportunity to include items outside of their specific range, ie. hydronic heating, concrete flooring, steel windows.

Predefined home designs can be problematic in the long-term. If you are committing to a home, you need it to be built to your present and future needs. Down the track, certain features might serve no purpose and you can be roped into costly home renovations. Designing a home for your needs will help you avoid ending up unsatisfied in the future.


Custom home builders are constantly on the lookout for the latest and most efficient building materials. You can always trust your custom home builder to show you building materials that are functional and luxurious. High-quality materials ensure that custom homes are built to last and require little maintenance over the years.

Volume builders often have a limited range of materials to choose from. They can be less concerned about sustainability and more focused on cost, when selecting building materials which can be problematic in the long-term. It can be difficult to determine if you are getting the best in both quality and cost, as you are not as central in the design process.



Many people construct a budget for their custom homes to avoid unnecessary costs throughout the process. Custom home builders work with you to select materials and home features so that you are able to stay with your budget and achieve your ideal home. What makes a good custom home builder is someone who you can trust to deliver on quality and cost.

Volume builders set prices for their designs and then add to these prices as you ‘upgrade’ fittings and fixtures to increase the quality and look of their standard range. This can make it difficult to compare costs between volume builders as they will start with different standard products.


Custom home builders are known for their great communication throughout the build process. After all, they rely on you to determine what materials are used, features to include and budgets to work within. Although you are working with a large design team, your builder will make sure your thoughts and concerns are addressed and communicated to the team.

Volume builders are less involved with clients after the building design has been selected. This means that once construction begins, it is more difficult for you to get in touch with your builder if you have any concerns or changes you’d like. Communication can easily get lost along the way, resulting in an unsatisfactory outcome.

The Verdict

For those who are seeking a flexible builder that they can work closely alongside to achieve specific goals, custom home builders win! Volume builders are a great option if you are looking for a clean-cut design process, with not much personal involvement.

However, as many homeowners know, it is always worthwhile to build with someone who maximises your role in the build process and prioritises your needs. This will ensure that the outcome meets your initial expectations and that the experience is positive.


Mazzei Homes embodies the key elements of what makes a good custom home builder. If you are looking for a custom home builder who works to high-quality standards, builds relationships with clients and has years of experience, contact Mazzei Homes today.

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